Culture Dental was founded on the belief that the most valuable asset a business can have is its employees. An employee who feels that their voice is heard and is acknowledged for their hard work is worth their weight in gold. Your practice could have the most defined processes and protocols put into place, but without the support of your employees, these processes and protocols will fail.

An appreciated staff that is properly trained on best practices is crucial for practice growth. Employees want to feel empowered to do their job to the best of their ability. They want job security, job growth, and to feel part of the team. When you can provide these needs to your staff, you will find a company culture that makes your team proud to be part of. A grateful employee will aways do more than what is expected of them.

The key to success is understanding how your employees are motivated. There are different types of motivation, and employee performance is linked to their inner desire for rewards. Culture Dental has created a culture assessment that will evaluate your company’s workplace culture as seen by your own employees. That assessment will help our team determine the type of training, coaching, and development that will take your practice to the next level.

Once training and development needs are determined, we will drill down on your controllable expenses to help increase your EBITDA for long term success. We have partnerships with dental labs and suppliers that can help lower your routine spend. We will also train your current leaders to manage payroll costs and bad debt effectively. Front office trainings include phone etiquette, case acceptance, productive scheduling, prepayment techniques for reserving appointments, and more.